I have my flat, my cat, and a job! – Donna’s story

“I had been out of work for a long time and kept proactive by volunteering and going to college. Meera worked with me to help me build my confidence, and we had 1-2-1 appointments every week where we focused on updating my CV, looking at roles I’d like to do and tips on how to pass an interview.

“I attended every session available with Chris more than once and loved getting to meet new people and practice my skills with others. I have met life-long friends though these sessions and will keep in touch with these people for a long time.

“I started to get to the interview stage for the first in a long time. I was unsuccessful for the first two interviews I had tried very hard to remain positive and keep looking forward. Meera and Chris reassured me and reminded me of the work I’d done.

“This made me feel proud of myself and I made sure to keep saying this to myself to keep me motivated. Just like the saying, if you get knocked down, get back up again!

“Charlie spoke to the employers and discussed any in work adjustments I would need. She did everything she could to make sure I would be able to travel and attend the interviews. Thanks to Charlie, she managed to help me secure my third interview for a cleaning role.

“Just like every interview I have had, Meera sat with me and created a full travel plan and map with instructions of how to get to the interview, what bus to take there and where to go. Meera provided me with vouchers for interview clothes and a travel pass, and then two days after my interview, I found out I had got the job!

“I was so overwhelmed I started to cry, I am so happy I’m back in work, it’s all I’ve ever wanted! The team at Better Working Futures have helped me so much. Meera has always made the time to help me when she can and other advisers like Sarah who encourage me and made me feel motivated to get into work. I am writing this after my first day in work and I feel so happy!

“Finally, I can now say, I have my flat, my cat, and I have a job! Mission accomplished! I would recommend everyone to join Better Working Futures for their employability support.

“This programme is the best thing I’ve ever done. They have changed my life!”